Shopping for someone else but not sure what to give them?
Give them the gift of choice with a Ponyfly gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees.
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us at firstname.lastname@example.org if you need assistance.
All orders are shipped within 1-2 business days of you placing the order. The typical delivery timeframe is between 3 to 10 business days. Do allow up to 15 days for delivery for circumstances beyond our control such as custom holds, natural disasters, etc.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.), but we won't refund the shipping costs if it's not our fault.
All sales are final.
PLEASE CHECK THE SIZE CHART BEFORE ORDERING.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to our our return address. Shipping must be paid for by customer.
If you have any questions about our returns and refunds policy, please contact us at firstname.lastname@example.org